Shipping policy
Shipping Policy
Effective Date: September 9, 2026
Thank you for choosing Freedom. This Shipping Policy explains how we process and deliver orders for our home products.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or holidays may begin processing on the next business day.
During sales, holidays, or periods of unusually high order volume, processing may take longer. We appreciate your patience in these situations.
2. Shipping Times
After your order has been processed, estimated delivery times will depend on the shipping method and destination selected at checkout.
Estimated delivery times are not guaranteed and may be affected by carrier delays, weather, holidays, incorrect addresses, or circumstances beyond our control.
3. Shipping Costs
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, Freedom may offer promotional or free shipping on qualifying orders.
4. Order Tracking
When available, tracking information will be provided after your order has been shipped.
Please allow some time for the tracking information to become active after the shipping carrier receives your package.
5. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you provide an incorrect or incomplete address, please contact us as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been shipped.
Additional shipping costs resulting from an incorrect address may be the customer's responsibility.
6. Lost, Stolen, or Damaged Packages
If your package appears to be lost, stolen, or damaged during delivery, please contact us at freedomcompany@gmail.com.
For damaged packages, we may request photographs of the product and packaging to help investigate the issue.
Once an order has been confirmed as delivered by the shipping carrier, Freedom cannot guarantee recovery of packages that are subsequently lost or stolen. We will, however, make reasonable efforts to assist you.
7. Delivery Delays
Freedom is not responsible for shipping delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, holidays, government actions, or other unforeseen events.
8. International Shipping
If international shipping is offered, customers may be responsible for applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
These charges are generally the responsibility of the customer unless otherwise stated at checkout.
9. Contact Us
If you have questions about your order or our shipping policy, please contact us:
Freedom
USA
Email: freedomcompany@gmail.com