Return and Refund Policy

Effective Date: September 9, 2026

Thank you for shopping with Freedom. We want you to be completely satisfied with your purchase. If you are not happy with your home product, we are here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The product must be unused and in its original condition.
• The product must be returned in its original packaging, when applicable.
• Proof of purchase or your order information must be provided.
• Certain products may not be eligible for return due to their nature or condition.

Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible. Include your order details and, when appropriate, clear photographs of the product and packaging.

We will review the issue and work with you to provide an appropriate solution, which may include a replacement or refund.

Refunds

Once we receive and inspect your returned product, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process and post the refund.

Original shipping charges may be non-refundable unless the return is due to an error, damage, or defect attributable to Freedom.

Return Shipping

Unless the product is defective, damaged, or incorrectly shipped, the customer may be responsible for the cost of return shipping.

We recommend using a trackable shipping service when returning an item. Freedom is not responsible for products lost or damaged during return shipping.

Non-Returnable Items

Certain products may be non-returnable for hygiene, safety, customization, clearance, or other applicable reasons. If an item is non-returnable, this will be communicated on the product page or at the time of purchase.

How to Request a Return

To request a return or refund, please contact us with:

• Your full name
• Order number
• Product name
• Reason for the return
• Photos, if the product is damaged or defective

Please contact:

Freedom
Email: freedomcompany@gmail.com
Location: USA

Changes to This Policy

Freedom reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be posted with an updated effective date.

If you have questions about a return or refund, please contact us at freedomcompany@gmail.com.